import { Callout } from "nextra/components";

# Follow-Ups & Nudges

Follow-ups and nudges keep prospects from going cold. Today you can send a nudge by hand from any contact's page. Automatic follow-ups and nudges are on the way.

<Callout type="info">
  **Coming soon:** automatic follow-ups and automatic contact nudges haven't launched yet. The **Follow-ups** and **Contact Nudges** switches may already appear in **Settings** > **General**; treat them as an unsupported preview until launch. Until then, use **Send Nudge** on a contact's page.
</Callout>

## Send a nudge manually

1. Connect your email in [Settings > Integrations](/dash/settings?tab=integrations) if you haven't already. See [Email](/docs/email).
2. Open **Contacts** and select the prospect.
3. Click **Send Nudge**.
4. Choose a **Nudge type**, write your **Message**, and click **Send**.

The nudge goes out by email from your connected account.

### Requirements

- **Starter** plan or higher
- A connected email account (Gmail, Microsoft 365, or SMTP)
- The contact must have an email address. WhatsApp and SMS nudges are coming soon.

### Nudge types

| Type | Use it when | Plan |
|------|-------------|------|
| Check-in (idle prospect) | A prospect showed interest but stopped replying | Starter+ |
| Showing reminder | A prospect has a showing coming up | Starter+ |
| Post-showing follow-up | You want feedback after a showing | Pro+ |
| Prescreening incomplete | A prospect started pre-screening but didn't finish | Pro+ |
| Scheduled — no reply | A scheduled contact hasn't written back | Pro+ |
| Emailed — no reply | You emailed a prospect and heard nothing | Pro+ |
| Blast submission — no reply | A prospect submitted your blast form and is waiting on you | Pro+ |
| Re-engage | A prospect has been inactive for a long time | Pro+ |

## What's coming

When automatic follow-ups and nudges launch, you'll be able to:

- Follow up automatically when a prospect hasn't replied, with a delay and message count you choose
- Turn each nudge type on or off and set how long to wait before it sends
- Get a **Follow-up due** email before an automatic follow-up goes out

We'll announce the launch in the [Changelog](/docs/changelog).

## Related

- [Contacts](/docs/contacts#send-a-nudge): where the **Send Nudge** button lives.
- [Email](/docs/email): connect the account nudges are sent from.
- [Rental Workflow Guide](/docs/rental-workflow): where follow-ups fit in the prospect flow.