# Settings

Configure your Rentalot account from the **Settings** page in the dashboard. Settings are organized into 7 tabs.

## General

Your identity, follow-up preferences, and notification toggles — all in one place.

### Identity

- **Name** — displayed to prospects and in emails
- **Agent Name** — how your AI agent introduces itself (defaults to your name if empty)
- **Email Sign-Off** — closing line for outgoing emails

### Follow-ups

Automatic follow-up messages sent to prospects who haven't replied.

- **Enable auto follow-ups** — toggle the feature on/off
- **Idle threshold** — how long to wait (24, 48, or 72 hours) after your last message
- **Max follow-up messages** — cap the sequence at 1, 2, or 3 messages

### Contact Nudges

Automated outbound messages triggered by prospect activity (or inactivity). Requires an email integration.

- **Enable contact nudges** — master toggle; no nudges fire unless this is on
- **Per-type controls** (visible when enabled) — each nudge type has an on/off switch and a delay (in hours):

| Type | What it does | Default delay | Tier |
|------|-------------|---------------|------|
| Idle prospect | Re-contacts a prospect who hasn't replied | 72h | Starter+ |
| Showing reminder | Reminds a contact about their upcoming showing | 24h before | Starter+ |
| Post-showing follow-up | Checks in after a showing is completed | 24h after | Pro+ |
| Incomplete pre-screening | Follows up when a prospect abandoned the form | 24h | Pro+ |
| Scheduled, no reply | Nudges a scheduled contact with no recent reply | 72h | Pro+ |
| Emailed, no reply | Follows up after an outbound email with no reply | 72h | Pro+ |
| Blast, no reply | Re-contacts a blast form submitter with no agent reply | 72h | Pro+ |
| Re-engage | Reaches out to long-inactive prospects | 336h (14d) | Pro+ |

Nudges are email-only. If a contact has no email address, nudges are skipped for that contact.

### Notifications

Choose which emails you receive from Rentalot:

- **Product updates & newsletter** — new features and announcements
- **Application completed** — email when a prospect completes pre-screening
- **New inquiry** — email when a new inquiry comes in from a prospect
- **Showing booked** — email when a showing is scheduled for one of your properties
- **Follow-up due** — email when an automatic follow-up is about to be sent
- **Notify prospect on review** — email the prospect when you approve or deny their application
- **Email prospect matching properties** — send matching listings after prescreening (requires email integration)
- **Send booking link emails** — enable the "Send booking link" button on contact pages (requires a booking URL or Cal.com)
- **Account notifications** — always on (channel alerts, billing, security)

## Scheduling

Configure showing duration, availability, and scheduling limits.

### Agent Behavior

- **Custom Instructions** — tell your AI agent about your policies, tone preferences, and special rules
- **Showing Duration** — default length for property showings (30, 45, or 60 minutes)

### Scheduling URL

- **Scheduling URL** — paste any scheduling link (Google Calendar appointment schedule, Calendly, etc.). Shown on your public pages after prospects complete pre-screening.

### Availability

- **Timezone** — used for showing scheduling and follow-up timing
- **Working Hours** — days and hours you're available (affects scheduling suggestions)
- **Buffer between showings** — minimum gap between back-to-back showings (15, 30, or 60 minutes)
- **Max showings per day** — cap the number of showings that can be booked in a single day (1–20, default 10)

## Public Pages

Controls your public-facing profile and pre-screening pages.

### Visibility

- **Profile page visible** — toggle your public profile at `/p/your-slug`
- **Screening chat enabled** — when off, the screening URL shows an unavailable message

### External Link

Add a link to an external page (e.g. your Zillow listings, personal website, or RentSpree page). Configure the URL and a custom label, then choose where it appears:

- **Show on profile page** — displays on your public profile
- **Show after prescreening completion** — displays on the completion screen after a prospect submits

Both toggles are disabled until you enter a URL. If you clear the URL, both toggles reset to off.

### Phone Number

Let prospects call you directly from your public pages.

- **Phone number** — enter your phone number (used for the call button)
- **Show call button on public pages** — displays a "Call" button on your profile, pre-screening, and completion pages. This toggle is disabled until you enter a phone number.

Your phone number is protected — it's never visible in the page source. Prospects see a "Call [your name]" button. When they click it, a human verification check runs in the background before the number is revealed. Once verified, the number becomes a clickable phone link.

### URL Slug

Your unique slug for public URLs (e.g. `rentalot.ai/p/your-slug`). Lowercase letters, numbers, and hyphens only. Saved separately from other settings.

## Integrations

Connect external services to extend Rentalot's capabilities.

- **Google Calendar** — sync showings and events to your calendar
- **Calendar for showings** — when Google Calendar is connected, choose which calendar to create showings in (defaults to your primary calendar)
- **Cal.com** — embed inline scheduling on your public pages
- **Email** (Gmail, Microsoft 365, SMTP) — send messages from your own email address

## API Keys

Create and manage API keys for programmatic access to the [API](/docs/api-reference). Each key is scoped to your account.

## Voice Agent

Voice-based pre-screening for prospects visiting your public pages.

- **Enable voice pre-screening** — show the voice option alongside the text form
- **Allow international phone numbers** — accept non-US numbers during voice conversations
- **Custom instructions** — context appended to the voice agent's prompt (company name, tone, policies)
- **Custom greeting** — override the voice agent's opening message

## Account

- **Export My Data** — download a JSON file with all your properties, contacts, conversations, events, and workflows
- **Delete account** — permanently delete your account and all associated data (requires typing DELETE to confirm)